Garuda4d Privacy Policy – Malaysian Player Personal Data Protection

1. Information We Collect

Garuda4d collects your personal information through several means — when you register an account, use the platform, or contact our support team. The types of information we collect are as follows:

Information You Provide Directly

• Identity information: Full name, date of birth, identification card number or passport number.
• Contact information: Email address, phone number, and residential address.
• Financial information: Bank account details, e-wallet numbers, or other payment methods used for deposits and withdrawals.
• Verification documents: Copies of identity documents and proof of address as part of the KYC (Know Your Customer) process.

Automatically Collected Information

• Usage data: Game records, betting history, login and logout activity.
• Technical data: IP address, browser type, device type, operating system, and screen resolution.
• Cookie data: Session cookies, functional cookies, and analytics cookies that help us understand how you use the garuda4d platform.

2. How We Use Your Information

Every piece of information we collect has a clear and lawful purpose. Garuda4D uses your personal data for the following purposes:

3. Sharing Information with Third Parties

Garuda4d does not sell or transfer your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share your information to keep the platform running smoothly and to comply with the law:

• Payment service providers: To securely process your deposit and withdrawal transactions via FPX, Touch 'n Go, GrabPay, and other available methods.
• Identity verification services: Third-party providers that assist with the KYC process to verify your identity.
• Technology service providers: Companies that provide garuda4d with technical infrastructure, hosting, and analytics services — all bound by strict confidentiality agreements.
• Regulatory authorities: When required by law, court order, or direction from a legitimate authority.

All third parties we work with are required to comply with privacy standards equivalent to those of garuda4d and are not permitted to use your data for any purpose other than those specified.

4. Cookies and Tracking Technologies

The garuda4d platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Here are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login authentication and session security. They cannot be disabled.
• Functional Cookies: Saves your preferences such as language, display settings, and login details so you don't have to reconfigure them every time.
• Analytics Cookies: Helps us understand how players use the garuda4d platform — which pages are visited most, recurring technical issues — so we can continuously improve the user experience.
• Marketing Cookies: Used to display more relevant garuda4d promotions. You can disable this type of cookie through your browser settings.

You can manage or block cookies through your web browser settings. Please note that disabling certain cookies may affect some functionality on the garuda4d platform.

5. Our Data Security Measures

Garuda4d invests seriously in security infrastructure to ensure your personal data is always protected. Our security measures include:

• End-to-end encryption: All data communications use 256-bit SSL/TLS encryption to prevent any interception.
• Two-Factor Authentication (2FA): An extra security layer that requires a second verification when logging in from a new device.
• 24/7 Monitoring: A threat detection system that operates 24/7 to identify and block suspicious activity.
• Regular security audits: garuda4d conducts regular security audits and penetration testing to identify and address vulnerabilities.
• Internal access controls: Access to customer data is restricted to staff who require it for their specific duties, and every access is logged.

6. Data Retention Period

Garuda4d retains your personal data only for as long as necessary for the purposes stated in this privacy policy, or as required by applicable law.

In general, active account data is retained for as long as your account remains active on garuda4d. Once an account is closed, some data may be retained for a specified period to meet regulatory requirements, resolve any outstanding disputes, or comply with legal obligations.

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked back to you. You may also request early deletion of your data, subject to any legal requirements that may prevent immediate removal.

7. Your Rights as a garuda4d User

You have certain rights regarding the personal data we hold about you. garuda4d respects and facilitates the exercise of these rights:

To exercise any of the above rights, contact the garuda4d support team via live chat. We will respond to your request within a reasonable timeframe, subject to prior verification of your identity.

8. Children's Privacy

The garuda4d platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without the knowledge of a parent or legal guardian, we will take immediate steps to delete that data and close the associated account. If you suspect that someone under the age of 18 has registered on garuda4d, please notify our support team immediately.

9. Amendments to This Privacy Policy

Garuda4d reserves the right to amend this privacy policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to how we protect your data.

Any significant amendments will be communicated to you via a clear notice on the garuda4d platform or by email to your registered address. The latest update date is always displayed at the top of this page. Continued use of the garuda4d platform after an amendment takes effect constitutes acceptance of the revised policy.

10. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this privacy policy or how garuda4d handles your personal data, our team is ready to help:

• Live Chat: The fastest way to reach us — we typically reply within minutes, 24 hours a day.
• Support email: Contact us via the garuda4d support email address for more detailed enquiries.

We are committed to handling every privacy-related enquiry seriously and within a reasonable timeframe. Your privacy concerns matter to us — not merely as a legal obligation.